On Tuesday afternoon, thousands of T-Mobile users suddenly began to report outages with the phone service. According to outage detector site Downdetector, the peak of outages hit around 2:30 p.m. ET,

T-Mobile customers are reporting signal problems Tuesday afternoon. Users say instead of seeing the 5G indicator, they’re seeing SOS — an indicator that they’re out of range — even if they’re not. So far,

T-Mobile customers were scrambling for answers after an outage affecting cell service and internet access across the U.S. on. Some customers reported being without service for two hours, evoking a recent outage affecting Verizon customers that lasted several hours.