Microsoft is giving users the option to collapse Teams chat into a single crawl of messages, allowing them to organize ...

Microsoft AI agents to function as virtual workers Microsoft ... a significant evolution in large language models (LLMs) from ...

The updated interface, available in public preview in November, will make it easier to manage conversations across the ...

Microsoft will soon introduce a new chat and channels experience in Microsoft Teams that will combine private chats and ...

To learn more and deep dive into the full list of features, visit the Tech Community blog and the new Microsoft Adoption page. Customers with access to Teams public preview will be able to try out the ...

Microsoft Teams will use Loop workspaces to aggregate information from meetings, providing users with quick notes about them.

Microsoft is introducing a new Chat and Channels Experience in Microsoft Teams, enabling a more simplified experience.

One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...

At its “AI Tour” event in London on Monday, Microsoft revealed plans to allow organizations to create their own autonomous agents within Copilot Studio, the U.S. tech giant’s platform for customizing ...

Microsoft Teams has a massive change on the way that alters chatting within the app. The new chat and channels experience ...

Anthropic last month took the lead in providing early access to basic AI agents for the masses. This is a huge leap forward from the chat bots that have dominated early generative AI.